Being Cabin Crew | The Ugly Truth Part 4

Table of Contents

Being Cabin Crew | The Ugly Truth Part 3

Page 1 – Fighting Hatred in the Workplace
Page 2 – Employing a Sociopath
Page 3 – The Day that Changed My Life
Page 3 – When It All Becomes Too Much
Page 4 – Shalom Tel Aviv
Page 5 – Post Flight Customer Feedback
Page 6 – Cue Second Disciplinary
Page 7 – Outcome of the Grievance
Page 8 – Yee Haw The Last Page!

Being Cabin Crew | The Ugly Truth Part 5

Employing a Sociopath

In this chapter I want to cover something else that took place. Lower down are some screenshots from Bart’s complaint and Anna’s witness statement.

Regarding the video I showed on the bus to the airport in Atlanta, it was an adult naughty gay cartoon that was sent to me by the First Officer shortly after we boarded the bus at the hotel.

Having received it I replayed it on my iPhone and was laughing to myself.

I was sitting alone at the front minding my own business. Lottie was behind me. Bart, Anna, Ven and T were sat either side of the aisle in the row behind her.

Whilst I was watching the video crew member T asked what I was laughing at. He was sitting next to Ven. Knowing they were both gay I turned around and showed them the video. Not wanting Lottie to see it I stretched my arm out beyond her line of sight. She confirms in her statement she was unaware of a video being shown.

I angled my ‘phone away from Bart’s side of the bus because with the cartoon being rude and gay, I didn’t want anyone else to see it.

Bart claims whilst it was playing I was commenting on it. There really wasn’t much to say, it was pretty self explanatory and the music made it even funnier so no commentary was necessary. The video from start to finish was fifty one seconds.

It wouldn’t have been possible for me to comment on the video even if I wanted to. The screen was facing T and Ven so all I could see was the back of my phone.

The following comes from Bart’s complaint;


Anna stated in her witness statement she saw the video and found it offensive.

Here’s what actually happened. After playing the video for T and Ven they both asked me to send it to them. T confirms that in his witness statement.

Having received it T replayed it on his iPad. By this time I had turned around. I could hear them laughing as it played. I knew what they were watching because of the music.

Due to the angle of my phone when I played it to T and Ven, Anna and Bart could not have seen it. Anna was across the aisle from T in the aisle seat. Bart was next to her in the window seat. They would only have been able to see the video when T replayed it on his iPad.

The following screenshot comes from Anna’s statement;

copy of text from correspondence
CM = Crew Member. She referred to me and Bart throughout her statement as CM and then our surname

Bear in mind our outbound flight to Atlanta was half empty. I had given the crew a two hour break in the bunks despite it being a day flight and there being no requirement for rest breaks. The flight was quiet and uneventful. When we landed, with it being Christmas Eve the crew were all in high spirits.

On the return journey to the airport the flight crew (pilots) do not deliver “a brief” to the cabin crew on the bus. The captain just wished everyone Merry Christmas. Note how Anna and Bart both claim I gave the video a name.

Here’s some screenshots of the video. The last scene is a bit naughty so I’ve not included it.

Here’s more from Anna’s witness statement. You may recall in an earlier chapter I said her and Ven repeatedly use the phrase “it made me feel (very) uncomfortable”;

copy of text from correspondence

I provided evidence to the company which showed I chatted with my partner on WhatsApp for the remainder of the ten minute bus journey to the airport. I also sent him the video which has the time it was sent. I therefore didn’t as Anna states, turn my phone off and throw it hard into my bag. My carry-on bag was with my case in the back of the bus!

The next screenshot is from evidence submitted as part of my defence. I’m referring to the meeting Bart had with crew manager Lana in relation to his complaint. I had seen the minutes of the meeting;

copy of text from correspondence

In T’s witness statement he gets mixed up which is not surprising considering witness statements were requested almost four months after the flight.

I want to mention this because it shows how manipulative Bart and Anna are. The following comes from T’s witness statement;


The video I sent him was the naughty cartoon. A few minutes later the First Officer showed me another video. It was of a Christmas clad reindeer talking about how he hates Christmas. The C word was used extensively. As it played, others behind me also watched it. He did not send this video to me or to anyone else.

Neither Anna or Bart make any reference to this video. Mia makes a vague reference to it but says she didn’t see it.

I have to admit I did tell a white lie when asked about this video. I said I knew nothing about it. Unlike Bart, Anna and Ven I’m a decent person and didn’t want to get someone into trouble who was just trying to have some fun at Christmas.

Here’s another extract from Anna’s vitriolic witness statement. For point of reference I’m two inches taller than her. In the photo in the previous link she’s not wearing a Christmas sweatshirt.

Not a single word this sociopath says in her witness statement is supported by the three crew members who worked alongside Bart and I in Upper Class. Very little of what she says is supported by T who worked up as Cabin Supervisor. They worked out of the same galley in Economy on two long sectors.

T had told me two of the cabin crew were his friends. One of those was Anna, the other was Mia.

I proved throughout my defence Anna was a liar. It fell on deaf ears.

As someone who was already struggling with confidence since returning to work after being off for almost two years, you can’t imagine how her hateful lies made me feel.

She’s a perfect example of a sociopath. In her Facebook posts she comes across as a warm, friendly, likeable person with a big heart.

The following screenshot comes from her page. You’ve already seen several extracts from her witness statement so have an idea what kind of person she is.

When I publish her statement in full in the next chapter, I’ll link back to this screenshot;


definition of a sociopath
Definition of a sociopath

copy of written correspondence
From Anna’s witness statement

She mentions my alleged touching not being “sexually motivated” because she’s aware I’m gay.

The inappropriate touching complaint was upheld because of lies told by Anna, Bart and Ven.

In the following screenshot the blue text comes from Bart’s complaint. The second paragraph comes from Anna’s witness statement. The remaining text is from Ven’s statement.

According to eight other witness statements nobody noticed any unusual behaviour between myself and Bart at any time.

copy of written correspondence

You may recall from the previous page, the company’s “anti harassment and bullying policy” states;

“All colleagues and others should be treated with dignity and respect and you should always consider whether your words or conduct could be offensive. Even
unintentional harassment or bullying is unacceptable”.

The “Our Standards” Policy states;


These policies are clearly selectively enforced.

This next screenshot also comes from Anna’s complaint. The matter of entering cabin crew working positions into my company iPad has been explained previously. In this link you can see what Bart says about this.

The fact Ven, Bart and Anna all mention this demonstrates collusion took place. In the outcome to my appeal the Head of Cabin Crew states she could find no evidence of collusion.

Ven told Bart and Anna that I didn’t enter working positions into my iPad but had no idea what he was talking about. He didn’t understand how the system worked. Bart was told by crew manager Lana this complaint had to be removed because it was unjustified.

It wasn’t only “unjustified” it was a false and malicious statement.

copy of written correspondence
From Anna’s witness statement. VoC = Voice of Customer Questionnaire. JR90 = Relatively new employee. CSS = Cabin Supervisor

Everyone should be treated with dignity and respect and you should always consider whether your words or conduct could be considered to be offensive to others“.

T who was working up as Cabin Supervisor didn’t complete performance appraisals on any of the Economy crew despite it being a requirement. He should have done a review on Anna, Mia and Peter.

Katrina completed Bart’s review and also did upward feedback on me. I also received feedback from Claire. We were all in Upper Class.

Bart states in his complaint he was given 10/10 for both sectors. That wouldn’t have been possible had positions not been entered into the master iPad which was mine.

If employee mental health was taken seriously Bart, Anna and Ven would have been dismissed for gross misconduct.

Although Anna was made redundant in response to Covid, Bart, Ven and Mia are still employed. Ven has since been promoted to Cabin Service Supervisor.

As a consistently high performing employee during my thirty years with the company I received a final written warning for bullying, harassment, overbearing supervision and inappropriate touching despite there not being a shred of evidence to support any such behaviour.

In the days before hearing my appeal the Head of Cabin Crew requested a second incident that had been brought to her attention be dealt with as a grievance.

The manager who conducted the disciplinary investigation downgraded it to a written warning. For that reason I wasn’t dismissed. The outcome was delivered just before the outbreak of Covid.

When redundancies were announced in response to Covid these two disciplinaries led to me losing my job. I was told the reason was also because I was an underperforming Flight Manager. My recorded performance scorecard for 2018 (see previous link) and 2019 shows I was well above average.

The one thing I struggled with the most was understanding what it was the company had against me. I say the “the company” but the Head of Cabin Crew was in fact the person driving both grievances from the start.

I knew from early on something strange was going on but didn’t know what it was. Despite submitting huge amounts of evidence to prove Bart and his accomplices were lying, nobody was interested in questioning them further.

I began to believe the Head of Cabin Crew wanted me out because I’d been off for almost two years on long term sick. I’d also been off again since returning to work because of having to deal with Bart’s grievance. I could see no other reason for what was clearly a witch hunt.

Afterall she was “responsible for implementing performance improvement plans with a focus on enhancing cabin crew productivity.”

It wasn’t until I started writing my blog that I remembered something that had happened between us some years earlier. It was a “eureka” moment and everything suddenly fell into place.

She didn’t want me out because of my sickness, this was about revenge.

From the company’s Procedures Manual

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